PRIVACY POLICY
1. Introduction
This document describes the principles for processing and protecting personal data by RESTARTSTAGE PRODUCTION - FZCO, branch office, with its registered office at Žitná 562/10, Nové Město, 120 00 Prague 2, ID No.: 22161104 (hereinafter the "Controller"), when providing services for mediating the booking of music performers and the online promotion of concerts through a web platform.
2. Data Controller
RESTARTSTAGE PRODUCTION - FZCO, branch office Registered office: Žitná 562/10, Nové Město, 120 00 Prague 2 ID No.: 22161104 E-mail: ondrej@restartbooking.com Founder: RESTARTSTAGE PRODUCTION - FZCO Dubai Digital Park – Building A1, Dubai Silicon Oasis United Arab Emirates
3. Categories of Processed Personal Data
In connection with providing our services, we process the following categories of personal data: 3.1 Clients (service purchasers) • Identification data: first name, last name, possibly company name, ID No., VAT No. • Contact data: email address, phone number, address • Order data: order history, specific requests • Payment data: payment information, bank details • Communication data: history of communication with the Controller • Platform usage data: login credentials, IP address, cookies 3.2 Performers (artists and music groups) • Identification data: first name, last name, stage name, or group name, ID No. (if applicable) • Contact data: email address, phone number, address • Professional data: genre specialization, portfolio, photos, audio recordings, videos, performance history • Availability data: information about the dates the performer is available • Payment data: bank details • Communication data: history of communication with the Controller • Platform usage data: login credentials, IP address, cookies
4. Purposes of Personal Data Processing
We process personal data for the following purposes: 4.1 Provision of Services • Mediation of music performers booking • Providing services for online promotion of concerts • User account management on the platform • Ensuring communication between Clients and Performers 4.2 Compliance with Legal Obligations • Maintaining accounting records • Fulfilling tax obligations • Meeting consumer protection obligations 4.3 Legitimate Interests of the Controller • Protection of legal claims • Improving the quality of services provided • Analyzing platform usage • Direct marketing to existing customers 4.4 Marketing Purposes Based on Consent • Sending commercial communications • Promoting services via social networks • Personalizing offers
5. Legal Bases for Processing
We process your personal data on the basis of the following legal grounds: 5.1 Performance of a Contract Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into such a contract. 5.2 Compliance with a Legal Obligation Processing is necessary for compliance with a legal obligation to which the Controller is subject (e.g., the Accounting Act, tax laws). 5.3 Legitimate Interest Processing is necessary for the purposes of the legitimate interests pursued by the Controller or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. 5.4 Consent In some cases, we process your personal data on the basis of your voluntary consent.
6. Duration of Personal Data Retention
We store personal data only for the time necessary to fulfill the specified purpose, or for the period required by legal regulations: • Data processed based on contract performance: for the duration of the contractual relationship and for 5 years after its termination • Data processed based on legal obligations: for the period specified by relevant legal regulations (especially accounting and tax documents for 10 years) • Data processed based on legitimate interest: for as long as the legitimate interest persists • Data processed based on consent: for the period for which consent has been granted, or until it is withdrawn
7. Recipients of Personal Data
We may share your personal data with the following categories of recipients: 7.1 Processors • Providers of IT and hosting services • Providers of marketing services • Payment service providers • Accounting and tax advisors 7.2 Other Recipients • Performers (if you are a Client) • Clients (if you are a Performer) • Public authorities, where required by law
8. Transfer of Personal Data to Third Countries
We only transfer personal data outside the European Union or the European Economic Area when necessary and always in accordance with the relevant legal regulations. When transferring data to the United Arab Emirates, where our founder is based, appropriate technical and organizational measures are in place to protect your personal data.
9. Rights of Data Subjects
In connection with the processing of your personal data, you have the following rights: 9.1 Right of Access You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, to request access to that personal data. 9.2 Right to Rectification You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay, or to have incomplete personal data completed. 9.3 Right to Erasure ("Right to be Forgotten") You have the right to obtain the erasure of personal data concerning you without undue delay where one of the grounds under the GDPR applies (e.g., the data is no longer necessary for the purposes for which it was collected, or you withdraw consent). 9.4 Right to Restriction of Processing In cases provided for by the GDPR, you have the right to obtain the restriction of the processing of your personal data. 9.5 Right to Data Portability You have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller. 9.6 Right to Object You have the right to object at any time to the processing of your personal data processed on the basis of a legitimate interest, including profiling. You also have the right to object to processing for direct marketing purposes. 9.7 Right to Withdraw Consent Where processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. 9.8 Right to Lodge a Complaint with a Supervisory Authority You have the right to lodge a complaint with a supervisory authority, namely the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz (Czech Republic).
10. How to Exercise Your Rights
You can exercise your rights by: • Email: ondrej@restartbooking.com • Postal address: RESTARTSTAGE PRODUCTION - FZCO, branch office, Žitná 562/10, Nové Město, 120 00 Prague 2 We will respond to your request without undue delay, at the latest within one month of receiving it. Where necessary, taking into account the complexity and number of requests, that period may be extended by two further months.
11. Security of Personal Data
We have taken appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or damage, including: • Data encryption • Regular security audits • Role-based data access management • Regular employee training on personal data protection • Careful selection of processors with adequate guarantees
12. Cookies and Analytics Tools
Our website uses cookies and analytics tools that help us improve user experience and analyze traffic. Detailed information about the use of cookies is available in our separate Cookie Policy.
13. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or changes in legislation. The current version will always be available on our website, and we will inform you of any significant changes.
14. Contact Details
If you have any questions about the processing of your personal data, you can contact us at: RESTARTSTAGE PRODUCTION - FZCO, branch office Žitná 562/10, Nové Město, 120 00 Prague 2 E-mail: ondrej@restartbooking.com This Privacy Policy is valid and effective from January 1, 2025.